SHIPPING AND HANDLING

Orders

You should receive your order within 5 to 10 business days. Customers are encouraged to contact Teaching Solutions if they have concerns about any order they may have placed. Use the Contact Us page or contact us by phone or mail:

PO Box 156
Blairgowrie VIC 3942
Australia
phone:   (03) 5988 0668

Email:     info@teachingsolutions.com.au

Shipping

Goods are normally shipped by Australia Post or by local courier, depending on location.

Shipping Costs

All orders invoiced at a net value of $150 or less inc GST for delivery within Australia will incur a $10 freight and handling charge. There is no charge for orders above $150 net value inc GST for delivery within Australia.

Delivery times

Orders should be received within 5 to 10 business days depending on destination. Customers are encouraged to contact Teaching Solutions if their order has not been received within 10 business days of order placement.

Tracking your order

At this stage Teaching Solutions does not provide online tracking of orders sent by Australia Post. If you have any query about your order please contact Teaching Solutions by using the Contact Us page or you can contact us by phone, mail or fax at:

PO Box 156
Blairgowrie VIC 3942
Australia
phone: (03) 5988 0668

Email:     info@teachingsolutions.com.au

Returns

We do not accept returns without authorisation. Unless otherwise arranged, all books are to be returned our warehouse:

Teaching Solutions

PO Box 7456

CANBERRA MC, ACT 2610

Insurance

At this stage we do not offer an insurance option. However, Teaching Solutions provides comprehensive delivery, refund and exchange policies to cover any delivery problems.

Overseas Orders

Teaching Solutions ships goods Australia wide. We are happy to supply orders from outside Australia. All orders outside Australia must be prepaid by Visa or MasterCard and we will need to quote shipping costs before we can accept your order. Please Contact Us for further information.

For overseas orders please contact Teaching Solutions directly - info@teachingsolutions.com.au